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Eyes On Technology Free Monthly Newsletter February 2007

Francois Cleroux - editor-in-chief

"The Wow Starts Now." That is Microsoft's new slogan for their new operating system Microsoft Vista. Vista promises to be everything to everyone and is supposed to charm Apple MAC users back to Microsoft.

We have installed and looked at (and it looks great!) all flavors of Vista. We have tested Vista in many aspects including productivity, compatibility and security. Other than the great looks and improved security, the only other thing that we found Vista good for is incompatibility! Not all older programs work with Vista.

Many security programs, anti spyware programs, anti virus programs, system tools and utilities, graphics programs, productivity programs, older printers and many not so old pieces of high end computer hardware do not work with Vista. They either do not work at all or work poorly with Beta software or drivers.

Some vendors want extra money for updates or upgrades to their new Vista compatible software. Some have just come out and said it is not compatible at this time nor will it be in the near future. We have even heard rumors of a large printer company that is NOT making any Vista Drivers for older inkjet printers to force people to buy new printers that have new technology built in that will prevent users from re-filling their own ink jet cartridges.

Now despite what what you have read above, Vista "is" slick. It even runs very well and so far appears to be very stable if you are running compatible hardware and software. It is much more secure and the Multi Media experience is greatly improved. If we wanted a new computer and needed to buy the new Microsoft Office 2007 (more on this next month), we would opt for a new Vista computer. But for those of us that do not need all new software or a new computer and perhaps are thinking about an upgrade.... just remember most IT peoples slogan for Vista... "Wait till 08"



SECURITY ALERT -
Symantec warns of new zero-day Word attack.

NEWS - Some computer related news that may affect you or your company.

EYES ON TECHNOLOGY - Make Heads or Tails of all the Flavors and Colors of Microsoft's new Operating System 'VISTA'.

LESSONS - Create easy to use Outlook E-mail Templates that let you save time for repetitive
E-mails.

NEW PRODUCTS - iFrogs Custom iPod Cases and N-Gen Fuel Cell.

SERVICE INFORMATION - Need the services of a qualified computer professional?

 
WORM HIDDEN IN E-MAILED MICROSOFT WORD DOCUMENT
 
Takeaway: Security experts warn of a Zero-Day Word attack hidden in a Microsoft Word Document (.DOC) attached to an E-mail.

Symantec warns of new zero-day Word attack.

Hackers are exploiting a new, un-patched vulnerability in Microsoft Word that could allow them to take control of a victim's computer, Symantec has warned.

The zero-day vulnerability is the fourth in Microsoft's widely-used Word 2000 software that has not yet been patched, the security company said in its Security Response Weblog.

A zero-day vulnerability refers to a security hole for which exploits are already available when it was discovered. This latest one affects most versions of Windows running Microsoft Word.

Danish security vendor Secunia also reported the vulnerability, and rated it as "extremely critical," its highest-level warning.

The attack comes via an infected Word document, a method increasingly used by hackers for targeted attacks. If the document is opened, it installs a Trojan horse program, called Trojan.Mdropper.W, onto the computer, Lau wrote. The Trojan also puts other files on a computer that enable a hacker to control it.

Microsoft released three sets of critical patches on Jan. 9, including ones for Outlook, PowerPoint and Windows, but not for Word.

Users can avoid trouble by not opening unexpected Word documents attached to e-mail.

 

If you require assistance please call your local computer professional.

Disclaimer: Always make sure you backup your DATA before attempting to install any new programs or running any utilities, specially if you suspect you have a Virus or Spyware!! If you have any doubts or require any help, please call your computer specialist. Attempt any suggestions or recommendations in this Newsletter at your own risk.

 

CANADIAN NUCLEAR SAFETY SITE NOT SO SAFE

Red-faced officials at Canada's nuclear safety watchdog on Thursday said they were probing how a hacker had managed to litter its official Web site with dozens of color photographs of a nuclear explosion.

The Ottawa Citizen newspaper said every media release on the Canadian Nuclear Safety Commission's Web site had been labeled as a security breach on Wednesday. When opened, each document had a headline reading "For immediate release" and underneath was a large photo of an exploding atomic bomb.

"We are in discussions with the (Internet service) provider. When we were informed the Web site had been tampered with, we immediately disabled the media module," said commission spokesman Aurel Gervais, dismissing the suggestion that the hacker had been able to access secret information.

"The external Web site was the only Web site that was tampered with. There was no internal information that was compromised," he said.

The media site at http://www.nuclearsafety.gc.ca/eng/media/ was working normally on Thursday.

The Citizen--which published a color photograph of one of the tampered pages--said the hacker had left a message saying "Please dont (sic) put me in jail...oops, I divided by zero."
 


WIN DEFENDER LETS SPYWARE ONTO VISTA

Users who put their faith in Vista's new security features and Microsoft's Windows Defender anti spyware product may find themselves under attack from spyware all the same, according to the results of a study by Webroot, a leading anti spyware vendor and Microsoft competitor.



McAFEE ANTI VIRUS LOCKS USERS OUT OF THEIR MAIL BOXES

People who use both IBM Lotus Notes and McAfee VirusScan Enterprise may want to hold off on upgrading to the latest version of the McAfee software.

Installing McAfee VirusScan Enterprise 8.5i on a PC that also runs the Lotus Notes e-mail client can lock people out of their mailboxes, the two companies have confirmed. Lotus Notes is a commonly used e-mail application, particularly in larger organizations. McAfee, the world's second-largest antivirus company, released VirusScan Enterprise 8.5i late November.
 



NEW BOEING 787 MADE OF COMPOSITE MATERIALS

The Boeing Company has created the 787 Dreamliner, a specially modified 747-400 aircraft. This mid-sized, twin-engine airliner is scheduled to enter service in May of next year. It will be more fuel-efficient than comparable airliners and can carry between 210 and 330 passengers (depending on the design). It will also be the first major airliner to use composite material for most of its construction.



DELL HIT WITH CLASS ACTION SUIT OVER INSPIRON

Dell, which struggled last year with a massive battery recall, now faces legal action in Canada from a user who complained the company continued to sell some models in its notebook line after it knew they suffered from problems.

The class action suit was filed in the Ontario Superior Court by Thad Griffin, a resident of Ontario, on behalf of other users of Dell Inspiron laptops. It alleges design defects make certain Inspirons susceptible to overheating and that this overheating will cause extra wear to the motherboard, resulting in premature failure.
 


HACKERS SLOW INTERNET WITH ATTACK
 

The attack, which began Tuesday February 6th at about 5:30 a.m. Eastern time, was the most significant attack against the root servers since an October 2002 distributed denial of service (DDOS) attack, said Ben Petro, senior vice president of services with Internet service provider Neustar. Root servers manage the Internet's Domain Name System (DNS), used to translate Web addresses such as Amazon.com into the numerical IP addresses used by machines.

The attack appeared to have been launched by a group of compromised PCs, called a botnet, Petro said.

"Two of the root servers suffered badly, although they did not completely crash; some of the others also saw heavy traffic," said John Crain, chief technical officer with the Internet Corporation for Assigned Names and Numbers (ICANN), in an e-mail interview

The two hardest-hit servers are maintained by the U.S. Department of Defense and ICANN, he added.

The botnet briefly overwhelmed these servers with useless requests, causing them to occasionally hang, but did not disrupt Internet service, Petro said. By 10:30 a.m., Internet service providers were able to filter enough of the traffic from the botnet machines that traffic to and from the root servers was essentially back to normal.

 

WINDOWS VISTA IS HERE
by Francois Cleroux

Microsoft Vista was launched with a bunch of hoopla on the news and in the papers and a very large magazine campaign. But now that the launch campaign is over... its time to buy. But wait, which version do I need? Which version should I get? Check out a comparison of the different versions.

·    Windows Vista Enterprise
·    Windows Vista Business Full
·    Windows Vista Business Upgrade
·    Windows Vista Home Basic
·    Windows Vista Home Upgrade
·    Windows Vista Home Premium
·    Windows Vista Home Premium Upgrade
·    Windows Vista Ultimate
·    Windows Vista Ultimate Upgrade
·    Windows Vista Ultimate Upgrade Limited Numbered Signature Edition

VISTA

At first indications Vista appears to be more stable. This stability comes at a price in the way of lost compatibility with most current hardware and software. Vista is also touted as being more secure. Only time will tell if this is true or not. We have already posted a security problem in the news section of this newsletter.

UPGRADES

Lets start with all the upgrades, Upgrade information is a little tough to get at this time and someone needs a full legal degree to sift through the EULA (End User License Agreement). For the most part here is how it breaks down.

All of the upgrade products are the same as the full products but must be installed as an upgrade overtop of a computer already running Microsoft Windows XP or Windows 2000 (but not Windows 98 or ME). For the most part IT professionals do not recommend upgrades as the upgrade process may bring across any problems that the previous OS may be having on a particular machine. Spyware, Viruses and such may still be a problem and may cause crashes during the upgrade process.

VISTA HOME VERSIONS

Microsoft Vista Home is is designed for Home Users that do not need business security or business network connectivity. The BASIC version is a very scaled down version of Vista that gives the user the bare minimums and for most Windows XP Service Pack 2 users would be a step backward.

Windows Home Premium puts back most of the features you found in Windows XP Home SP2 (with the exception faxing capability) and gives you the better graphics with Windows Aero (assuming you have the video card and horsepower to support it). Again, most people running XP at home (particularly XP Media Center) have the same or more features at the moment than if they installed this edition.

VISTA BUSINESS and ENTERPRISE

Windows Vista Business is essentially Windows Home Premium excluding DVD Maker, Media Center, and other goodies, in exchange for network domain connectivity,  group policy support and roaming profiles and the ability to scan and fax!

The Enterprise version is basically the Business version but is not available to retail. Enterprise is available through Microsoft Licensing and is meant for larger businesses. Vista Enterprise has special utilities that allows for easier large scale implementation and support.

VISTA ULTIMATE

Windows Vista Ultimate is the whole kit and caboodle that Vista offers giving you both the full multi media experience of Vista Home and the full network capabilities of Vista Business so that you can do your work and have fun at the same time. The Ultimate has a few extra little goodies not found in other versions. These extras include: Windows DreamScene that allows you to use Videos as your desktop wallpaper; BitLocker and EFS Enhancements that allow for Backup of BitLocker Passwords and such; and Microsoft's Texas Hold 'Em called "Hold 'Em Poker" Unless you just want the Basic version, for the few extra dollars, this is what you want to get.

WINDOWS VISTA ULTIMATE UPGRADE LIMITED NUMBERED SIGNATURE EDITION (Signed by Bill Gates Himself)

No kidding, no joke. What you get here is the Vista Ultimate Upgrade version for more money. What does that get you?? A numbered plate on the packaging, Bill Gates' Signature on the box and bragging rights!

FINAL THOUGHTS

Vista is great, but unless you are ready to spend money on the new Microsoft Office 2007, new Anti Virus and New Anti Spyware, New Hardware Upgrades and no utilities that you currently use until your third party manufacturer or software vendor creates a new Vista compatible version, you may want to hold off on upgrading until its time to buy a new PC. Upgrade at your own risk!
 

Disclaimer: Always make sure you backup your DATA before attempting to install any new programs or running any utilities, specially if you suspect you have a Virus or Spyware!! If you have any doubts or require any help, please call your computer specialist. Attempt any suggestions or recommendations in this Newsletter at your own risk.

 

SAVE TIME BY CREATING OUTLOOK E-MAIL TEMPLATES

Do you find yourself typing the same text over and over again in certain types of Outlook e-mail messages? You might change some of the content based on the situation, but for the most part the text is basically the same.

The typical way to handle this type of repetitive text is with a copy and paste operation. A more sophisticated approach is to use Word as your e-mail editor and drop in AutoText entries for the standard text. But perhaps the most efficient approach is to design templates you can use to create standard e-mail messages. You can even create a menu containing your templates so you can instantly open a new message based on the template you want. Here's a look at how this works.


Before you start: Enable the Outlook e-mail editor

If you’ve configured Outlook to use Word as your e-mail editor, you'll need to temporarily switch to using the Outlook e-mail editor before creating templates. When you're finished, you can switch back to using Word and the templates will work just fine.

To make Outlook your e-mail editor, follow these steps:

1. Go to Tools | Options and click the Mail Format tab.
2. Deselect the Use Microsoft Word To Edit E-mail Messages check box (Diagram A) and click OK.

To switch back to using Word as your editor, just go back to the Mail Format tab and reselect that option.
 

Creating a template

When you’re ready to create a template, open a new message window as you normally would. Enter the boilerplate text into the body of the message. If the message template will contain the same words in the subject line, you can fill in the Subject field as well. You can also fill in the To, Cc, and Bcc fields with addresses if you will always be sending the message to some of the same people (the Cc and Bcc fields are the most likely candidates for this).

Now, go to File | Save As to open the Save As dialog box and choose Outlook Template (*.oft) from the Save As Type drop-down list, as shown in Diagram B.

Give the template a filename and take note of the folder in which the template is being saved. Initially, Outlook will use the default template folder, but you can change the location if you want. Just make sure you remember where you put it so you can link to it later.

After you save the template, the new message window will stay open. You don’t need it anymore, so you can close it and click No when asked if you want to save changes. the Outbox and delete the message.

The standard way to use an Outlook template isn’t much quicker than using the copy and paste operation. You have to go to Tools | Forms | Choose Form. Then, you use the Look In drop-down list to locate and select the template. To streamline the process, we'll create a menu with options to open a template-based message.


Creating the menu

To create the menu, right-click on an Outlook toolbar and choose Customize from the shortcut menu to open the dialog box. Then, click on the Commands tab, scroll to the bottom of the Categories list box, and choose New Menu. The New Menu item will appear in the Commands list box, as shown in Diagram C.

Drag the New Menu item (Right Hand Pane) to the toolbar where you want your menu to appear. For this example, we'll place it at the end of the Standard toolbar. Once the New Menu item appears on the toolbar, right-click on the item to access the options shown in Diagram D. Replace the default name in the Name field with E-mail Templates and press [Enter].



Adding templates to the menu

With the drop-down menu in place, all that’s left to do is add buttons that link to your templates. In the Customize dialog box, choose File from the Categories list box. Then, select Mail Message from the Commands list box and drag it to the E-mail Templates menu. When the menu opens, drop the Mail Message item on it (Diagram E).

Right-click on the item and replace the default Name field entry with the name of one of your templates (or a name that denotes the template; it doesn't have to be the actual template name. Then, click Assign Hyperlink at the bottom of the menu and select the Open command, as shown in Figure F.

In the Assign Hyperlink: Open dialog box, locate and select your template file, as shown in Diagram G, and click OK.

Just repeat these steps to add any other templates you want on the menu. When you’re finished, close the Customize dialog box.

Now, anytime you need to compose an e-mail message that will include specific version of boilerplate text, pull down the E-mail Templates list and select the appropriate template, as shown in Diagram H.

Done! No more repetition.
 

If you are wanting to learn how do do something or need some tips or tricks for specific software like Outlook, MS Word, Windows XP, Vista or such, please just e-mail us and we may include your help in a future newsletter.

 

iFROGZ "Make Your Case"
by Francois Cleroux

iFrogz makes a variety of great products and accessories for your iPods. The usual metal cases and leather accessories and such. They also make a great new totally customizable protective case that's fun to shop for!

I never thought I would hear myself say fun and shop at the same time but yes it's true. I was given an iFrogz Gift Card (great idea and great gift) and went shopping on-line at their excellent web site.

Their site allows you to totally customize your case in millions of ways. Yes millions. OK, maybe only about 1.9 million ways but more if you count the fact that you can create your own custom Screenz with any picture you want on it. I had such a great time deciding which color Wrapz, Bandz, and Screenz to order that I spent more than what I had on my gift card. I even ordered a custom "Eyes On Technology" Eyeball Screenz. (Will show you the final product when it arrives.)

Their site allows you to preview your choices and allows you to purchase any of the products in any quantity you want. You could order one Wrapz, two Bandz and five Screenz if you like. You could have a different look for every day of the week or for whatever mood you may be in on that day.

The rubberized Wrapz and Bandz protect your iPod from bumps and scratches and the Screenz protect your dial and screen. iFrogz are available to fit any iPod.

The entire shopping experience was excellent and we even liked the fact that they accept payment through PayPal. Available on-line from iFrogz at (www.ifrogz.com) For a limited time get 15% off your purchase with coupon code 'bargains'.
 

JADOO N-GEN FUEL CELL
by Gordon Krushnisky

5 Gold Stars Award Winner.


Fuel-cell system provides power to any device

Fuel cells show great promise in driving devices off-grid without the environmental, bulk, or weight penalties of batteries and generators, but required design-in for their particular application. The N-Gen Fuel Cell Power Unit is the first prosumer (Short for Expensive) fuel cell system, with industry-standard battery connectors for easy integration into consumer devices.

These power systems use 130- and 275-Wh fuel cartridges with onboard intelligence to provide accurate state-of-fill information for ease of use and predictable operation.

The unit works well and available power far surpasses the weight to power ratio of any current batteries.

 

Available from Jadoo Power Systems at (www.jadoopower.com)

 

Who is watching over your network and other Information Technology? Support and Network Services should be 'Managed' and 'Comprehensive'. Great thought should be put into every aspect of your Information Systems to ensure your business needs and requirements are met.

Standard Support Practices typically only fix your current problems. These problems may occur again and again with no thought or effort going into resolving the issues or the source of the problems. Many techs simply care about the 'fix' and their money without any thought of your needs an interruptions to your business. We provide complete systems support and services to meet all your needs that include proper Systems Troubleshooting; Conflict Resolution, and Systems Maintenance.

If you have any questions about, or require any of the services of Cleroux.com Technologies Inc. please call 604-779-7099.
 

 

 

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Disclaimer
Trying anything mentioned in this Newsletter may cause damage to your computer, could cause your systems not to boot or programs not to function properly or at all. Always make sure you backup your DATA before attempting to install any new programs or running any new utilities, specially if you suspect you have a Virus or Spyware!! Attempt any suggestions or recommendations at your own risk.

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