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Code of Ethics

Cleroux.com follows the Consultant's Code of Ethics. View our Code of Ethics here. . .
 

Codes of Conduct

Cleroux.com has established a comprehensive Code of Conduct which all Techs and Consultants must adhere to. View our Code of Conduct  here. . .

 

Privacy Policies

Cleroux.com adheres to all Privacy Laws. Our policy is outlined here. . .
 

Codes of Conduct

            These standards expand on the Code of Ethics by providing specific statements of behaviour in support of each element of the Code. They are not objectives to be strived for, they are rules that no true professional will violate. It is first of all expected that an information processing professional will abide by the appropriate laws of their country and community. The following standards address tenets that apply to the profession.

In recognition of my obligation to management I shall:

·         Keep my personal knowledge up-to-date and insure that proper expertise is available when needed.

·         Share my knowledge with others and present factual and objective information to management to the best of my ability.

·         Accept full responsibility for work that I perform.

·         Not misuse the authority entrusted to me.

·         Not misrepresent or withhold information concerning the capabilities of equipment, software or systems.

·         Not take advantage of the lack of knowledge or inexperience on the part of others.

In recognition of my obligation to my fellow members and the profession I shall:

·         Be honest in all my professional relationships.

·         Take appropriate action in regard to any illegal or unethical practices that come to my attention. However, I will bring charges against any person only when I have reasonable basis for believing in the truth of the allegations and without any regard to personal interest.

·         Endeavour to share my special knowledge.

·         Cooperate with others in achieving understanding and in identifying problems.

·         Not use or take credit for the work of others without specific acknowledgement and authorization.

·         Not take advantage of the lack of knowledge or inexperience on the part of others for personal gain.

·         Make sure I promote the use of all Fully Licensed products and to never use un-licensed products myself.

In recognition of my obligation to society I shall:

·         Protect the privacy and confidentiality of all information entrusted to me.

·         Use my skill and knowledge to inform the public in all areas of my expertise.

·         To the best of my ability, insure that the products of my work are used in a socially responsible way.

·         Support, respect, and abide by the appropriate local, state, provincial, and federal laws.

·         Never misrepresent or withhold information that is germane to a problem or situation of public concern nor will I allow any such known information to remain unchallenged.

·         Not use knowledge of a confidential or personal nature in any unauthorized manner or to achieve personal gain.

In recognition of my obligation to my clients I shall:

·         Make every effort to ensure that I have the most current knowledge and that the proper expertise is available when needed.

·         Avoid conflict of interest and insure that my employer is aware of any potential conflicts.

·         Present a fair, honest, and objective viewpoint.

·         Protect the proper interests of my employer at all times.

·         Protect the privacy and confidentiality of all information entrusted to me.

·         Not misrepresent or withhold information that is germane to the situation.

·         Not attempt to use the resources of my employer for personal gain or for any purpose without proper approval.

·         Not exploit the weakness of a computer system for personal gain or personal satisfaction.

Codes of Conduct Guidelines

Policy statement

The purpose of these guidelines is to give our employees who have relationships with clients, suppliers and vendors a clear understanding of their obligations and responsibilities. Clients, Suppliers and vendors are vital to the success of the organization, and the delivery and maintenance of their products and services affects everyone. Vendors who demonstrate dedication to customer satisfaction, cost-effectiveness, quality, and innovation are those the organization will strive to engage.

Standards for conduct

Any short-term benefit gained by unethical conduct will be offset by the long-term harm that such actions bring. Employees will maintain exemplary ethical standards in all dealings with clients, suppliers and vendors and will refer to this policy if they have questions or concerns about employee-vendor or employee-client relationships.

Competition

While employees are wise to form strong relationships with and vendors, keep in mind that vendors and suppliers are first concerned with their own interests. Unless protected by a confidentiality agreement, contract, or non-disclosure agreement, any information a vendor or supplier gains from the organization could potentially be used by the vendor or supplier with other customers, including our competitors. Comparisons between our organization and our competitors shall be based on fair and honest information. Refrain from making disparaging comments about the products, services, or employees of competitors.

Gifts and gratuities

Employees shall not accept gifts, entertainment, services, or favors from current or potential clients, vendors and suppliers of a value greater that $25.00 dollars. Employees who believe that extenuating circumstances make this unavoidable should contact the IT Manager and the legal department for guidance.

Employees can never accept gifts of cash or cash equivalents. Employees who know of other workers who have must immediately contact their direct supervisors and the organization’s legal staff.

Meals and travel

Meals that are accepted should only be seen, for example, as the continuation of a business effort through lunch or as an extension of the business day. Whenever possible, share the cost of the meal with the supplier. Items given as advertising are acceptable as long as they have minimal value ($25.00 or less.) The danger in accepting gifts and gratuities from clients, suppliers and vendors is that it may place employees in a position of obligation.

Conflicts of interest

A conflict of interest occurs when employees use their position or the knowledge gained through employment in a way that is inconsistent with the interests of the organization and for personal advantage of which the organization is unaware. Each employee is required to disclose all outside interests or relationships—including those of family members—with suppliers or vendors that might influence official decisions and actions. Employees are to be mindful of even the appearance of a conflict of interest. In situations where a conflict of interest is unclear, the employee should discuss the situation with management.

Endorsements

Employees shall make no endorsements of a vendor’s product or service without written authorization from both the CIO and the CEO. Logos of vendors’ products and services shall not appear on the organization’s Web site without permission from the CIO and the CEO.

Evaluations and demonstrations

Evaluation and demo software must be returned to the vendor after the designated trial period. Unless given permission by the IT Manager, employees may not take evaluative and demo software off site. Testing of such software is to be done on the company’s test network only.

Purchases

IT employees can only authorize the purchase of products and services in conjunction with the CFO and the organization’s chief purchasing manager. Purchasing commitments (e.g., verbal or written orders, letters of intent, or contracts) must occur through the organization’s purchasing department, and written agreements or contracts are required for all purchases. Requests made after purchases have been made are considered a violation of this policy.

Employees who are considering the purchase of goods or services should discuss the decision with the IT Manager, and the purchasing department. Accepting payments in return for a purchase order is not allowed.

Violations

Employees are expected to use their best judgment and this policy in all dealings with clients, vendors and suppliers. Disciplinary measures will be taken against employees who knowingly violate this policy.

We If you have ANY questions or concerns about our 'Codes of Conduct', how we apply them, or the conduct of other staff members; please call us.

Call us at (604) 779-7099!

 




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